Customers Visit Customers: Vitaby Snickerifabrik at Hokon

03/28/2023 General Reports

Compass Software customer Vitaby Snickerifabrik AS from Sweden visited our German customer Hokon in mid-March.

Vitaby has already been working with Compass Software since 1998. However, the new owner Magnus Jacobsson was interested in seeing different optimizations and work methods at other Compass Software users’ workshops. To fulfill this wish, sales representative Martin Stockhausen organized a joint visit at another longstanding customer’s stair shop, Herbeder Holzwarenkontor Jörn Brenscheidt GmbH (Hokon), who is working innovatively at their German manufacturing facility. The group was welcomed on-site by Mr. Brenscheidt senior.

Compass Software customer Vitaby Snickerfabrik at Hokon

The two stair builders got along great from the start. During the lively exchange of knowledge and ideas, Magnus Jacobsson was able to see which machines Hokon uses to produce their stairs. The team discussed how Hokon plans their production strategically and which work processes the stair builder utilizes to execute individual projects especially efficiently. Furthermore, the company also showed their in-house 3D printer. Hokon uses the printer to create small-scale stair models before production. They use the models as a high-tech solution for presenting their products and visualizing the finished stair to the customer.

Overall, the visit was an immensely valuable experience for both stair builders. Our customer Vitaby is now able to go back to their own production with new experiences and ideas and to make their manufacturing facilities even more efficient with the help of Compass Software. We are looking forward to future optimizations and projects!

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